What payment methods do you accept?
We accept all major credit and debit cards for a secure checkout experience.

Can I modify or cancel my order after placing it?
Because we begin processing orders quickly, changes or cancellations cannot be guaranteed. Please email us as soon as possible at support@shopwalkingrace.com, and we'll do our best to help.

Do you offer discount codes or promotions?
Yes! Follow us on Instagram at @shopwalkingrace and subscribe to our emails for special offers, product launches, and exclusive promotions.

How long does shipping take?
Orders typically ship within 5–10 business days unless otherwise noted on the product listing. Delivery times vary by location.

How can I track my order?
Once your order ships, you will receive a tracking number by email.

Do you offer local pickup?
Yes! Local pickup is available in Geneva, Florida. You will be contacted to arrange pickup. Please note that Monthly Grace Box subscriptions are shipping only.

What is the Monthly Grace Box?
The Monthly Grace Box is our faith-based subscription box featuring:

• An exclusive subscriber-only soap
• A curated surprise gift
• Free shipping
• A new theme each month

Subscriptions renew monthly and can be canceled at any time.

Can I send an order as a gift?
Yes! Many of our products offer a Personalized Gift Upgrade, which includes a custom occasion label, personalized message, and gift-ready packaging.

What ingredients are in your soaps?
Our soaps are handcrafted using a luxurious goat milk soap base and are scented with phthalate-free fragrance oils. Some varieties may also include natural clays, mica powder, cosmetic grade colorant, oats, honey, brown sugar, cinnamon, coffee grounds, or other skin-loving ingredients. Please review each product listing for the complete ingredient list. Walk in Grace Shop, LLC is not liable for any adverse reactions. Please review the ingredient list for each product before use, especially if you have known allergies or sensitivities.

Are your products safe for sensitive skin?
Our goat milk soaps are gentle and moisturizing and are suitable for many skin types. However, everyone’s skin is different, so we recommend reviewing the ingredient list if you have allergies or sensitivities.

How should I store my soaps?
Store your soaps in a cool, dry place between uses. Allowing soaps to dry completely between uses will help extend their life.

Are your products cruelty-free?
Yes. Our products are never tested on animals.

Do your products contain allergens or have safety warnings?
Some products may contain fragrance oils, honey, oats, coffee, cinnamon, or other ingredients that may cause sensitivities.
For your safety:

• For external use only.
• Avoid contact with eyes.
• Discontinue use if irritation occurs.

Walk in Grace Shop, LLC is not liable for any adverse reactions. Please review the ingredient list for each product before use, especially if you have known allergies or sensitivities.

Important Medical Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider with any medical concerns or questions.

What is your return oe exchange policy?
Due to the nature of our products, we do not accept returns or exchanges. If your order arrives damaged or there is an issue with your purchase, please email us at support@shopwalkingrace.com within 24 hours of delivery and include photos of the item and packaging. We will work with you to make it right. 

What inspired the name Walk in Grace?
The name is inspired by Ephesians 2:8, reminding us that we are saved by grace through faith. Our prayer is that each product serves as a reminder of God's love, truth, and encouragement.

Is your brand faith-based?
Yes. Walk in Grace Soap Co. is a faith-based business rooted in God's Word. Every soap is prayerfully handcrafted, and each name and scripture is chosen with purpose to encourage hearts and point others to Christ.

Legal Business Information
Walk in Grace Shop LLC (DBA Walk in Grace Soap Co.)